This page explains the database checks that make up a CheckMEND report.
ModelCheck validation: We can identify the manufacturer and model of an item for many serial numbers. This is particularly strong with phones and less so with other things. If we cannot identify any make or model, the section is not displayed. A conflict between the numbering used on different objects can happen. For example, suppose you are searching for a camera but identify a games console from the serial. In that case, this is clearly a conflict and can be ignored. However, if your serial is supposed to identify an Apple phone and we match it to a Samsung, that casts doubt on the serial number provided. You should proceed with caution and seek additional information from any seller.
Ever blocked: An amber result means the device was blocked but has since been unblocked. This should only be a concern if the phone is offered to you as brand new.
Currently blocked: A red result indicates that the device is blocked by a mobile phone network due to loss or theft. The block may be effective only in the network’s home country, so be careful - the device may appear to function where you are but fail in another location. Even if the phone works, you should not purchase a blocked phone. You cannot acquire legal title.
Lost: A red result means the item has been reported lost to us by the owner, police or a source other than a mobile phone network.
Stolen: A red result means the item has been reported stolen to us by the owner, police or a source other than a mobile phone network.
Insurance claims: A red result indicates the item is the subject of a settled insurance claim. It belongs to the insurer, and any buyer will not acquire legal title.
Possible counterfeit: An amber result indicates that the serial being checked is reported to us as being used in counterfeit devices. It is amber rather than red because there is no way to determine which of many devices with the same IMEI is the genuine one. Seek other evidence of authenticity from the seller.
Registered owner: An amber result indicates that we have records that the item being checked has one or more previous owners. This is only a concern to you if the item is purported to be new.
Possible Clone: An amber result indicates that the serial checked appears in multiple devices. This is usually restricted to phones. Genuine phones will never share an IMEI. It is amber rather than red because there is no way to determine which of many devices with the same IMEI is the genuine one. Seek other evidence of authenticity from the seller.
AssetWatch: A red result indicates that the device being checked is being monitored by Recipero’s AssetWatch service. The device is owned by a corporation. While an individual may possess it, they may not have the right to sell it.
Please note: Specific traders in niche markets or geographies may be configured to include more or fewer data sources than those above. Data sources may also vary with the class of items being checked. For enquiries please contact support.
If you're a trader or individual that makes frequent purchases of used electronics you'll benefit from opening an account with features including 7 day status change alerts, list of past checks, payment/invoice schedule, bulk checking facility, and great discounts when purchasing multiple credits.
If you are an organisation handling high volumes of used electrical goods and require due diligence the CheckMEND API may be the best solution.