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Privacy Policy

Recipero Limited ("We" or “us”) are committed to protecting and respecting your privacy.

This policy (together with the relevant terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting any Recipero owned or operated website (“Websites”) you are accepting and consenting to the practices described in this policy.

Each Website may contain supplementary privacy information relating to the specific services covered, which, if different to these terms, will take priority.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Recipero Limited (Co. No. 03794898), the registered office of which is at The Coach House, Ryeford Road South, Kings Stanley, Gloucestershire, GL10 3HG. United Kingdom.

In the USA, our representative is Recipero Inc. of 720 S. Colorado Blvd, Penthouse North, Denver, CO 80246 USA. It is our intention to comply with the requirements of the Privacy Shield arrangements regarding the transfer of personal data between the EU and the USA.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our Websites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our services, subscribe to our services, place an order on one of our Websites, complete a survey, and when you report a problem with one of our Websites. The only information you are normally required to give us to register on one of our Websites is your name and email address. Some services may require more information. You can voluntarily provide other information which will be stored in your personal profile.
  • Information we collect about you. With regard to each of your visits to one of our Websites we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any ‘phone number used to call our customer service number.
  • Information we receive from other sources. We may receive information about you if you use any of the other Websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this and other Websites. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
  • In order to provide our services, we will need to collect, process and store information about your mobile devices and other personal property, as applicable.

Cookies

Our Websites use cookies to distinguish you from other users of our Websites. This helps us to provide you with a good experience when you browse our Websites and also allows us to improve our Websites. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Uses made of the information

We use information held about you in the following ways:

  • Information you give to us. We will use this information in our normal course of business (which includes but is not limited to crime reduction) to:
    • carry out our obligations arising from any arrangements made between you and us (including, but not exclusively, registering and checking and searching for information regarding mobile devices and personal property) and to provide you with the information and services that you request from us;
    • verify the validity and currency of data held by a third party against data held by us;
    • provide you with information about other services we offer that are similar to those that you have already enquired about;
    • provide you, with information about our other services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were provided previously. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please select the appropriate option situated on the form on which we collect your data (the registration form or profile update form);
    • notify you about changes to our services;
    • ensure that content from our Websites is presented in the most effective manner for you and for your computer.

    Outside the uses described in this policy and/or the terms as provided on our Websites we will not sell, licence or rent your personal data without your permission.

  • Information we collect about you. We will use this information:
    • to administer our Websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our Websites to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our services, when you choose to do so;
    • as part of our efforts to keep our Websites safe and secure;
    • to make suggestions and recommendations to you and other users of our Websites about services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Your choices regarding personal data collection and use

  • If you have registered and opted in on one of our Websites, you may opt out of us sending you our promotional materials and/or opt in to us sending you the promotional material of third party providers, by selecting your preferred options on the email and messaging links within applicable accounts, or at any time in the future by changing the settings of your account or by contacting us.
  • Except as described in this policy, we will not share your personal data with a third party, without giving you the opportunity to opt-in and to give or deny us permission to do so.
  • Upon your request, we will provide you with a summary of your personal data held by us. By contacting us, you may modify, correct, change or update your personal data held by us. You may decline to have your personal data processed by us and may request that your personal data is removed from our database. You appreciate that such a request will result in you ceasing to be a registered user of our Websites. We will take all commercially reasonable steps to remove your personal data stored on our systems if you so request. You acknowledge that it may not be technologically possible to remove or verify each and every record of information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your personal data may continue to exist in archived systems. However, promptly following receipt of a request from you, all of your personal data stored in databases we actively use and other readily searchable media will be updated, corrected, changed, deleted or confirmed to you, as applicable, as soon as reasonably practicable.

Disclosure of your information

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any of our services.
  • The police, law enforcement authorities and insurers.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our Websites.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Recipero Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our relevant termms of use; or to protect the rights, property, or safety of Recipero Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you is stored and processed in the United Kingdom, but may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links

Our Websites may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

Our Websites may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where we have your email address and it is appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: email: support@recipero.com (mark your email “Privacy Enquiry”) or Help Desk: http://support.recipero.com

BY USING ONE OF OUR WEBSITES AND/OR BECOMING A MEMBER OF OR REGISTERING WITH RECIPERO, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY AND OF OUR PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THE TERMS OF THIS POLICY. IF YOU DO NOT ACCEPT THE TERMS OF THIS PRIVACY POLICY, YOU SHOULD NOT USE OUR WEBSITES.

YOUR CONTINUED USE OF ONE OF OUR WEBSITES FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY WILL MEAN THAT YOU ACCEPT THE UPDATED PRIVACY POLICY.