This page explains the database checks that make up a CheckMEND report.
ModelCheck validation: In most cases we are able to validate the manufacturer and model of the device from the serial number you enter. This means that you can be assured that the serial number is genuine and has not been altered or tampered with since manufacture.
If we do not have this information we do not display anything on the report. In some rare instances we may show a type of device completely unlike the item checked. For example, you may check a bike and we suggest that serial may be for a TV. This is because we hold the formats of many serials and if the format chosen by your bike manufacturer should happen to match then, in the absence of a better match we may suggest the wrong item. The validating nature of this lookup is of greatest use when applied to items of the same type. For example, if a check on a serial that is purportedly for a Nokia phone results in CheckMEND reporting it is for a Sony phone then you should ask more questions about the phone you are checking.
Ever blocked: An amber result indicates that the device being checked is has been blocked during its lifetime by one or more GSM/LTE network operators worldwide. This is important as, if a phone has been blocked during its lifetime it may affect your decision as to whether to purchase or handle it. Network operators generally block phones because of loss or theft reports made by subscribers.
Currently blocked: A red result indicates that the device being checked is currently blocked by one or more GSM/LTE network operators worldwide. Network operators generally block phones because of loss or theft reports made by subscribers. This is important because you want to know if a device may stop working if you travel abroad. If a device is blocked it may also impact its value.
Note that mobile phones/devices shown in the "Ever blocked" category but not "Currently blocked" may still be blocked by some network operators as the networks are not compelled to unblock them depending on the reason for the unblock. Any device that has been blocked historically should be carefully checked for proper functionality. We strongly recommend that blocked phones should not be traded as they are generally blocked only due to loss or theft reports. In either case you may be trading stolen property or cause a theft to occur by the act of trade.
Lost: A red result indicates that the item being checked is currently reported to us as lost, other than by a network operator.
Stolen: A red result indicates that the serial being checked is currently reported to us as stolen, other than by a network operator.
Insurance claims: A red result indicates that the item being checked is currently reported to us as being subject to an insurance claim. This is important as a claim record maybe an indicator a future ownership dispute between the seller or buyer and the insurance company.
Possible counterfeit: An amber result indicates that the serial being checked is reported to us as being used in counterfeit devices.
Registered owner: An amber result indicates that we have records that the item being checked has one or more previous owners. This is important as many items sold as new are in fact refurbished devices that have been repackaged and this may be relevant to you when buying the device.
Possible Clone: An amber result indicates that the serial being checked is reported to us as being used in cloned devices.
Contract status: A red result indicates that the serial being checked is currently subject to a contract with a network operator. An amber result indicates that we believe it has been or still maybe under contract at the time of checking. If buying the device we recommend you ask the seller to confirm that it is out of contract as it might subsequently become blocked.
AssetWatch: A red result indicates that the device being checked is being monitored by Recipero's AssetWatch service and is likely to be under an agreement whereby the seller does not necessarily have legal title of the device. An amber result indicates that an organisation has had a historic financial interest in this device and has recorded it through the Recipero AssetWatch service.
Finance: A red result indicates that we have records that the device being checked is still within the period of a finance agreement. If buying this device we recommend you ask the seller to confirm to confirm the status of any finance agreement and that they have legal title to sell it.
Please note: The listed data checks may be included in reports that are produced through the CheckMEND website service depending on the item type being checked. CheckMEND reports may also include other data sources including Apple FMiP / manufacturer activation data if they are performed using our API service. For more information about contract API service please contact support.
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