About CheckMEND
CheckMEND reduces risk, increases value, and helps you buy & sell used electronics legitimately!
CheckMEND strives to provide an items life history that can start at the point of manufacture, through ownership changes, right up to it being recycled back into its raw components and minerals. Using the example of a phone, this can include numerous facts that will affect its functionality, value and perhaps most importantly its ownership status!
CheckMEND has spent more than a decade building relationships with data providers including the public, police, retailers, recyclers and networks the world over and today is regarded as the authority on the information relating to the sale/purchase of second-hand goods.
The CheckMEND system searches datasets that contain more than 50 billion serial numbered items of property and is the most reliable method of ensuring goods are legitimate - a fact supported by its near ubiquitous use in the phone recycling industry to aid in compliance with the Recyclers Code of Practice.
CheckMEND: Frequently asked questions
CheckMEND has grown to be a very powerful service since its launch more than a decade ago, below are answers to the most common queries we receive.
The name CheckMEND comes from the early days of the Recipero Crime Reduction Ecosystem which was once know as the Mobile Equipment National Database, or M.E.N.D. for short. So CheckMEND is literally checking M.E.N.D.
One of the main reasons people rely on CheckMEND for safely buying and selling used devices is its comprehensive access to global data sources. As a key component of the Recipero Crime Reduction Ecosystem, CheckMEND accesses hundreds of datasets containing billions of records. These records are updated continuously through our extensive network of data partners to give you the most up-to-date information.
When you request a CheckMEND history report, the system checks for:
- Stolen Property: Determines if the device is reported as stolen.
- Lost Property: Identifies if the device is registered as lost.
- Network-Blocked: Checks if the device is blocked on any network.
- Insurance Claim: Reveals any insurance claims associated with the device.
- Outstanding Finance: Detects any outstanding financial obligations linked to the device.
- Cloned and Counterfeit: Alerts to potential counterfeit or cloned devices.
- Previous Owners: Provides a history of the device's previous ownership.
- Warranty Claim: Investigates any warranty claims made on the device.
- Recycled/Refurbished: Confirms if the device is genuinely recycled or refurbished.
Every CheckMEND search delivers high-quality results, saving you both time and money. By choosing CheckMEND, you ensure you have all the information you need to make informed decisions before you buy or sell used mobile phones and devices.
As a private individual: CheckMEND, recommended by Ebay, can help you to avoid buying stolen or counterfeit goods or a mobile phone that won't work correctly because it's blocked/barred/blacklisted/disabled. It can also help you sell an item as each check comes with an official CheckMEND report that you can provide to any buyer.
As a business: CheckMEND represents the very best in integrated due diligence to help your employees avoid buying or selling stolen goods or disabled mobile phones. Every check is recorded in your online account for future reference and all checks come with a CheckMEND report that you can provide to any prospective buyer. Retailers and Recyclers please view our Corporate accounts.
Searches against the CheckMEND system start at just £1.99 for a single check with discounts available for account holders purchasing multiple checks.
For trader account pricing information please go to: CheckMEND trader account pricing
For high volume retail, recycler, or insurer use, including API accounts, please view our corporate services informationplease view our corporate services information where we can offer contract pricing CheckMEND corporate services
Everyday new devices are manufactured, lost/stolen phones and gadgets are blocked, have insurance claims against them, used goods are sold/bought etc. CheckMEND works closely with its data providers to ensure updates are provided as close to real-time as possible, the practicalities of securely providing data means this ranges from seconds for some providers through to hours for others.
A CheckMEND report is a snapshot of the items history and status at the time its run. However if you are a CheckMEND account holder we notify you via email of any significant change in the item's status for 7 days after each check so you are able to take action as necessary.
To learn more about report status change alerts: CheckMEND 7 Day Status Change Alerts
For account information please go to: CheckMEND account information
No, police forces have exclusive access to CheckMEND's sister service the NMPR. To identify stolen goods, potential criminals or to return property, officers need to access the Police National Property Register search facility called the NMPR.
For further information please go to the NMPR site: thenmpr.com
If you have a query or need to contact support please visit our Helpdesk to contact us or search the knowledgebase of help articles. Unfortunately we are not able to provide check/search support or information over the phone due to the evidential requirement of our systems.
For help please go to: CheckMEND Helpdesk (provided by Recipero)
The majority of legitimate recyclers are signed up to the "Recyclers' code of practice". To help them meet the obligations that this places on them most recyclers use CheckMEND to check phones before they accept them, to learn more go to: Recycling information
See what type of information and detail CheckMEND can provide and read detailed explanations of each information category: Sample CheckMEND report
It is possible to check the background history of any item where a unique identifier can be found such as a Serial or IMEI number. This makes it ideal for checking electronics of all kinds; including laptops, mobile/smart phones, Sat-Nav's, gaming consoles, audio visual equipment and iPad's to name but a few. If you are unsure please contact support about the suitability of your item
CheckMEND Integral to UK Police Crime Reduction Initiatives
The Safe Seller scheme is a National UK Police initiative being led by the Metropolitan Police.
The initiative utilises CheckMEND in conjunction with the NMPR and Immobilise to identify and reduce street robberies, burglary, and other property crime.
Looking for contract pricing?
If your business has high volumes, multiple locations, requires systems (API) integration, or other needs then our contracted solutions are for you.
Verify a report free at any time!
Simply provide the identification code found near the top of the report and we will verify the ID free of charge.