CheckMEND reduces risk, increases value, and helps you buy & sell used electronics legally!

CheckMEND strives to provide an items life history that can start at the point of manufacture, through ownership changes, right up to it being recycled back into its raw components and minerals. Using the example of a phone, this can include numerous facts that will affect its functionality, value and perhaps most importantly its ownership status!

CheckMEND has spent more than a decade building relationships with data providers including the public, police, retailers, recyclers and networks the world over and today is regarded as the authority on the information relating to the sale/purchase of second-hand goods.

The CheckMEND system searches datasets that contain more than 40 billion serial numbered items of property and is the most reliable method of ensuring goods are legitimate - a fact supported by its near ubiquitous use in the phone recycling industry to aid in compliance with the Recyclers Code of Practice.

Why do I need to check?

As a private individual...CheckMEND, as recommended by Ebay, can help you to avoid buying stolen or counterfeit goods or a mobile phone that won't work correctly because it's blocked/disabled. It can also help you sell an item as each check comes with an official CheckMEND report that you can provide to any buyer.

As a business...CheckMEND represents the very best in integrated due diligence to help your employees avoid buying or selling stolen goods or disabled mobile phones. Every check is recorded in your online account for future reference and all checks come with a CheckMEND report that you can provide to any perspective buyer. Retailers and Recyclers please view our API service information ».

What does it cost to search CheckMEND?

Searches against the CheckMEND system start at just £1.99 for a single check with discounts available for account holders purchasing multiple checks.

For account pricing information please go to: CheckMEND Web Account pricing »

For API customer account pricing please go to: API customer account pricing »

Retailers and Recyclers wishing to integrate our API service please click here for more specific service detail and pricing information.

How current is the information CheckMEND searches?

Everyday new devices are manufactured, lost/stolen phones & gadgets are blocked, have insurance claims against them, used goods are sold/bought etc. CheckMEND works closely with its data providers to ensure updates are provided as close to real-time as possible, the practicalities of securely providing data means this ranges from seconds for some providers through to hours for others.

I'm a Police Officer, should I use CheckMEND?

No. Police forces have exclusive access to CheckMEND's sister service the NMPR. To identify stolen goods, potential criminals or to return property, officers need to access the Police National Property Register search facility called the NMPR.

For further information please go to the NMPR site: www.thenmpr.com

I need help or support?

If you have a query or need to contact support please visit our Helpdesk to contact us or search the knowledgebase of help articles. Unfortunately we are not able to provide check/search support or information over the phone due to the evidential requirement of our systems.

For help please go to: http://support.checkmend.com

Recycling a phone? Things you should know!

The majority of legitimate recyclers are signed up to the "Recyclers' code of practice". To help them meet the obligations that this places on them most recyclers use CheckMEND to check phones before they accept them, to learn more go to: www.checkmend.com/uk/recycle »

Watch a quick demo of CheckMEND in use

Running a CheckMEND report is quick and easy. It is done in real-time and can take less than a minute. Watch the walk through demo to see how easy it is: CheckMEND walk through demonstration »

View a sample CheckMEND report

See what type of information and detail CheckMEND can provide and read detailed explanations of each information category: Sample CheckMEND Report » (requires Adobe PDF Reader)

What types of used electronics can I check?

It is possible to check the background history of any used electrical item including laptops, mobile phones, Sat-Nav's, gaming consoles, audio visual equipment and iPad's to name but a few. If your unsure please contact support about the suitability of your item

What can a CheckMEND background history report tell me about a used electrical item?

CheckMEND can tell you if a used electrical item is or has ever been recorded as stolen, reported lost, been repaired, is counterfeit, cloned, has insurance claims made against it or is blocked.

Why is checking by SMS more expensive?

Checking by SMS text message is more expensive because it requires a third party to facilitate the SMS text messaging part of the service. This accrues an additional charge on top of the cost for performing the check and querying vast amounts of global data.

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Retail Trade-ins & Recycling

If you are a large organisation accepting used electricals as trade-ins and require due diligence services we can help meet your requirements with an integrated API at point of sale or at warehouse level.