CheckMEND reduces risk, increases value, and helps you buy & sell used electronics legitimately!

CheckMEND strives to provide an items life history that can start at the point of manufacture, through ownership changes, right up to it being recycled back into its raw components and minerals. Using the example of a phone, this can include numerous facts that will affect its functionality, value and perhaps most importantly its ownership status!

CheckMEND has spent more than a decade building relationships with data providers including the public, police, retailers, recyclers and networks the world over and today is regarded as the authority on the information relating to the sale/purchase of second-hand goods.

The CheckMEND system searches datasets that contain more than 50 billion serial numbered items of property and is the most reliable method of ensuring goods are legitimate - a fact supported by its global use in the electronics recycling industry to aid with regulatory compliance and due diligence.

Why do I need to check?

As a private individual...CheckMEND, as recommended by Ebay, can help you to avoid buying stolen or counterfeit goods or a mobile phone that won't work correctly because it's blocked/disabled. It can also help you sell an item as each check comes with an official CheckMEND report that you can provide to any buyer.

As a business...CheckMEND represents the very best in integrated due diligence to help your employees avoid buying or selling stolen goods or disabled mobile phones. Every check is recorded in your online account for future reference and all checks come with a CheckMEND report that you can provide to any prospective buyer. Retailers and Recyclers please view our API service information ».

What does it cost to search CheckMEND?

Searches against the CheckMEND system start at just €2.50 for a single check with discounts available for account holders purchasing multiple checks.

For account pricing information please go to: CheckMEND Web Account pricing »

For API customer account pricing please go to: API customer account pricing »

Retailers and Recyclers wishing to integrate our API service please click here for more specific service detail and pricing information.

How current is the information CheckMEND searches?

Everyday new devices are manufactured, lost/stolen phones & gadgets are blocked, have insurance claims against them, used goods are sold/bought etc. CheckMEND works closely with its data providers to ensure updates are provided as close to real-time as possible, the practicalities of securely providing data means this ranges from seconds for some providers through to hours for others.

I'm a police officer, should I use CheckMEND?

As a police officer outside the UK access to the data we hold is via CheckMEND.

However if you are dealing with an investigation whereby a member of the public has already done a check and can provide you with the report you can validate the information by using the "Verify" function free of charge which you can find at http://www.checkmend.com/eu/verify »

I need help or support?

If you have a query or need to contact support please visit our Helpdesk to contact us or search the knowledgebase of help articles. Unfortunately we are not able to provide check/search support or information over the phone due to the evidential requirement of our systems.

For help please go to: http://support.checkmend.com

Watch a quick demo of CheckMEND in use

Running a CheckMEND report is quick and easy. It is done in real-time and can take less than a minute. Watch the walk through demo to see how easy it is: CheckMEND walk through demonstration »

View a sample CheckMEND report

See what type of information and detail CheckMEND can provide and read detailed explanations of each information category: Sample CheckMEND Report » (requires Adobe PDF Reader)

What types of used items can I check?

It is possible to check the background history of any item where a unique identifier can be found such as a Serial or IMEI number. This makes it ideal for checking electronics of all kinds; including laptops, mobile/smart phones, Sat-Nav's, gaming consoles, audio visual equipment and iPad's to name but a few. If you are unsure please contact support about the suitability of your item

Learn more about about identifiers (i.e. serial numbers) »

What can a CheckMEND background history report tell me about a used electrical item?

When a search is performed it looks at over 150 billion records of property history information and can provide confirmation of item identity, tell you if an item is or has ever been recorded as lost, stolen, is a counterfeit, been cloned, had any insurance or warranty claims made against it, any restrictions on international use in the case of a handsets and number of previous owners.

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Retail Trade-ins & Recycling

If you are a large organisation accepting used electricals as trade-ins and require due diligence services we can help meet your requirements with an integrated API at point of sale or at warehouse level.